Business Development Executive – Logistics

The Business Development Executive is responsible for initiating and developing business opportunities with new and existing customers. This role will develop and manage their individual portfolio and work in a collaborative team environment. This role will also be responsible for prospecting, reaching out to referrals, and business-to-business selling to generate inside and outside transactional sales.

• Responsible for the overall management of all strategic and operational marketing/ sales as well as Customer Relationship activities.
• Provide market feedback to the company leadership regarding competitive offerings, and prospect needs and generate product development ideas.
• Take ownership of the management of the sales functions of the business.
• Drive increased revenue and profit to achieve the Company’s ambitious growth.
• Working to stringent targets, to adopt a professional and knowledgeable approach to each new business call.
• Develop a pipeline of qualified prospects for targeted solicitation, understand their business and solutions requirements, and engage in a consultative sales process (business to business).
• Planning and coordinating the implementation of business plans and the penetration of new markets.
• Maintain agent relationships in accordance with company policy.
• Actively responsible for P&L and Strategic planning respectively.
• Actively responsible for P&L and Strategic planning respectively.
• Monitor the progress of claims and customer Satisfaction. Leads to fixing all issues and increasing the satisfaction level of the customer.
• Perform guidelines issued together with GM FLS Logistics & Director FLS Logistics & GM FLS Thailand & Finance.
• Monitor and develop the profitability and efficiency of processes within the assigned customer portfolio.
• Cooperation with stake holding Departments and other FLS offices & and countries.
• Provide high customer service levels, especially for key accounts.
• Responsible for the development of existing and implementation of new products and traffic lanes.
• Responsible for costs and revenues of the assigned Customer portfolio.
• Comply with FLS corporate Structure, Values, and Integrity.
• Responsible for complying with all relevant laws, regulations, and Company policies.
• Other duties as assigned by management.

• Bachelor’s degree or master’s degree in Business, Logistics, or related field.
• Possesses knowledge in the logistics industry and at least 3 years experience in Business Development Roles.
• Proficiency in Microsoft Office (MS Excel, Word, PowerPoint, and Outlook).
• Good Command of English with smooth communication both side and overseas.
• Demonstrating history of commercial performance concentrated in freight forwarding, logistics, transportation, and supply chain services, including cargo management.
• Have managerial skills in team, organizational, and multitasking abilities.
• Ability to perform financial calculations, and create and manage budgets.
• Solid territory management and time management skills. Motivated, goal-oriented, persistent, and a skilled negotiator, with a high level of initiative and tenacity.
• Ability to conduct effective presentations and interviews with clients to develop potential business opportunities and maintain ongoing relationships.
• Ethical with sound business judgment, using logic and reasoning to seek alternative solutions and approaches to problems.
• Service-minded, enthusiastic with strong problem-solving skills.
• Customer-focused attitude and a friendly personality
• Must clearly demonstrate ability and willingness to articulate FLS’s work ethics and values while at work and out of work, as a living testimony of the organization’s commitment to sustainable community transformational development.

• Communication skills.
• Analytical skills.
• Problem Solving skills.
• Operational excellence.
• Teamwork.
• Service orientation.
• Managerial Skills.

Internal

• Sales
• Operations
• Finance & Accounting

External

• Customers
• Vendors
• Partners