Service Technician

Service Technician for machinery encompasses a wide range of responsibilities related to the
installation, maintenance, repair, and optimization of various types of machinery and equipment
commonly used in modern warehouse operations.

• To service and maintain machinery and equipment commonly used in a modern warehouse
operation such as:
– Electrical installation (light fixtures, electric motors, electric forklifts, electric roller
shutters, etc.)
– Firefighting equipment (pumps, valves, pipes, sprinklers, etc.)
– Machinery and systems providing added value (powder repacking line, liquid mixing
plant, stretch-foil wrapping machines, overhead cranes, etc.) and others.
• Assist during the installation, commissioning, and operation of the above equipment jointly
with the principal manufacturer and/or our in-house team.
• Conduct electrical installations.
• Always ensure customer and supplier satisfaction.
• Service and maintain the assigned systems in a way that minimizes downtime and
maintenance costs, while increasing the economic benefit for FLS and enhancing the
reputation of the product and supplier.
• Prepare, present, and discuss service and maintenance plans, as well as accompanying
quotations, for customers.
• Maintain a keen interest and profound understanding of new technologies, industries, and
the opportunities and challenges they bring.
• Be approachable and open to concerns from customers, suppliers, and colleagues always.

• Bachelor’s Degree in Engineering or other related fields.
• Minimum of 10 years of field service experience in installation, commissioning, start-up,
operation, and service & maintenance.
• Excellent command of written and spoken Thai and English.
• Proficiency with the Microsoft Office suite (Excel, Word, Outlook, and PowerPoint).
• Experience with online connection to the OEM’s after-sales service department via modem.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Location for work: Maptaphut, Rayong – FSCC

• Business Awareness and Acumen
• Excellent Self-Awareness
• Leadership Skills
• Communication Skills
• Analytical and Problem-Solving Skills

INTERNAL
• Service & Maintenance
• Warehouse Operations

EXTERNAL
• Vendors
• Customers/Partners